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Troubleshoot Network Connectivity Problems


Livetechcare also provide Tech support for Troubleshooting Network Connectivity Problems.


To troubleshoot network connectivity problems, you can follow these steps:

  1. Use the Ping or Path Ping command-line tools to test basic connectivity. Use Ping to cut off network hardware problems and incompatible configurations. Use Path Ping to detect packet loss over multiple-hop trips.
  2. Check the event logs for your network-card related entries or connectivity related entries.
  3. Check whether the network adapter is on the supporting list of the Computer operating system or not.
  4. Check other PCs that use the same default gateway that are plugged into the same hub or switch. If these PCs do not experience network connectivity problems, then the problem may be a faulty network adapter on one PC.
  5. Contact the vendor of your motherboard and update the BIOS of the board to obtain the latest version.
  6. Check the network adapter and uplink hardware (hub or switch) for all common settings. Make sure that all complementing network resources (network adapter, hub, and switch) are set to the similar speed and duplex level.
  7. Set the network adapter of the computer manually that has connectivity problems to half-duplex and a lower speed.
  8. Now, Swap the network cable between the failing system and the hub or switch.
  9. Replace the network adapter with a network adapter that has been tested and confirmed reliable. To do this, please follow these steps:
    • Remove the network adapter diagnostics program first.
    • Remove the network adapter in Network properties and at last.
    • Install the new network adapter on your PC.
  10. Run Network Monitor at the same time on both the ends of the network connection. After you filter the traces on the addresses of the two Computers, compare both traces to see if you can see the same traffic.

If the above common procedure still cannot solve the problem, you may contact Livetechcare's technician regarding network management and troubleshooting tools (hardware/software) to assist you.


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Scope of Livetechcare Service


  • Tech support for Troubleshooting Network Connectivity Problems.
  • Use the Ping or Path Ping command-line tools to test basic connectivity.
  • 24/7 round the year tech support.
  • Check the event logs for your network-card related entries or connectivity related entries.
  • Check the network adapter and uplink hardware (hub or switch) for all common settings.
  • Very cheap rates for premium and annual subscription.
  • Replace the network adapter with a network adapter that has been tested and confirmed reliable.
  • Assistance for each and every software related issues.

Dial now for tech support

Call 1-­888-­266-­2329 (US/Canada)

24x7 Instant access to our technical support team at anytime.

Our technicians and software engineers are very skilled and qualified and thus they provide 100% satisfaction to the customers towards Troubleshooting Network Connectivity Problems.

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